The European Translation Agency applies the EN-15038 European Quality Standard for
Translation Services - Service Requirements.
This standard offers both translation service providers and thier clients a description and definition of the entire service.
Our goal is to provide you with a high-level quality translation in the shortest possible lead time.
Our quality management system incorporates standards, specifications, a quality manual that enable customers, employees and translators to master every stage of our operations and ensure constant quality.
Our whole process is then described in this quality manual.
Each stage is precisely defined and clearly assigned, from the quote to the delivery of the translation. We are able at any time to indicate the progress report of your file.
This document also allows us to guarantee the confidentiality.